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We are pleased to announce a new permanent online service to enable you to communicate with the practice via email 24/7. The service allows you to log both administrative and medical queries and a response will be given within 24 - 48 hours. Medical queries will either be answered and closed by email/telephone or an appointment will be booked for you at the surgery if required. Please do not log requests for repeat prescriptions, for urgent medical problems or for home visits via this service. If you have a complex medical problem, please telephone the surgery and book an appointment in the usual way. Please do not request a specific clinician to respond to your query, these will be shared between the clinical team. This service is ideal for simple medical problems and administrative queries to be answered online without the need to visit the surgery.